1. Introduction

Welcome to Oban Holiday Lets ("we," "our," "us"). We are committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, www.obanholidaylets.com, in compliance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

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2. Information We Collect

When you visit our website, we may collect the following information:

• Personal Identification Information: Such as your name, email address, phone number, or any other details you provide voluntarily through contact forms or bookings.

• Usage Data: Including your IP address, browser type, pages visited, time and date of visit, and other diagnostic data. This information helps us understand how our website is used and improve its functionality.

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3. Use of Cookies

Our website uses cookies to enhance user experience and analyze website traffic. Cookies are small text files stored on your device that help us recognize repeat visitors and compile aggregate data about site traffic and interactions.

We use cookies for:

• Analytics: To understand how users interact with our website and to improve its performance. This data is anonymized and does not identify individual users.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

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4. How We Use Your Information

We use the collected data for the following purposes:

• To Provide and Maintain Our Services: Ensuring our website functions correctly and meets your needs.

• To Improve Our Website: Analyzing user interactions to enhance website efficiency and user experience.

• To Communicate with You: Responding to inquiries, providing customer support, and sending updates related to our services.

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5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you provide personal information through our contact forms or bookings, you consent to us using that information for the specified purpose.

• Legitimate Interests: We process certain data to improve our services and ensure the security of our website, which we believe does not override your privacy rights.

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6. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share your information with:

• Service Providers: Trusted third-party companies that assist us in operating our website and providing our services, who are obligated to keep your information confidential.

• Legal Obligations: When required by law or to protect our rights and safety.

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7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Usage data is typically retained for a shorter period, except when used for security or legal obligations.

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8. Your Data Protection Rights

Under data protection laws, you have the right to:

• Access: Request copies of your personal data.

• Rectification: Correct any inaccurate or incomplete data.

• Erasure: Request deletion of your personal data under certain conditions.

• Restrict Processing: Request limitation on the processing of your data.

• Object to Processing: Object to processing based on legitimate interests.

• Data Portability: Request transfer of your data to another organization.

To exercise these rights, please contact us at callum.obanholidaylets@gmail.com. We will respond within one month.

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9. Security of Your Data

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

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10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: Callum.obanholidaylets@Gmail.com

• Address: Oban Holiday Lets, Flat 3, 3 Stevenson Street, Oban, Scotland
   

By using our website, you acknowledge that you have read and understood this Privacy Policy.